Working in a hotel can be hard work but we love it and it is a pleasure for us to meet and greet all of the new people that walk through our doors.
Every guest that visits our hotel has different needs and expectations. Our job is to ensure that they have a great first impression from the moment they check in and that everything runs smoothly until they check out.
You see it's the little things that we need to look at. Yes the big things are hugely important from the décor of the bedrooms, bathrooms, lounges, bars and restaurant to the sofas, comfort of the beds and the table cloths but it's the little things that in the long run can give our guests a great first impression and a lasting one when they leave.