We have seen many people walk through our doors over the years, mostly of the human variety, but over the years we have more and more people enquiring about bringing their pets with them, and being a pet friendly hotel, we do tend to favour our four legged friends! It's not just dogs that we cater for either, we have had cats, snakes, rabbits and parrots in the past so we are not new in appreciating the love you have for your animals. A fellow Best Western Hotel even agreed to give a pet pig a bed for the night!
Most of our staff have their own furry friends and it brightens their day when they see you bringing your pets on holiday with you. Our receptionist has a sausage dog called Bruce, Christine our General Manager in Canterbury has a cat called Princess Sophie and Daniel our director has a Cocker Spaniel called Monte and a King Charles Spaniel called Carlo. The General Manager of the York House even used to breed German Shepherds!
So, be sure that when you arrive, if you have your furry friend with you, all our staff will make as much fuss over them as they will over you!
We have specially designed rooms that are only allocated to guests bringing pets, and they are large enough for us to be able to provide them with a bed of their own and water bowl. We also offered over Christmas back in 2012 a Doggie Gourmet Christmas Dinner which consisted of Kobe Beef, (generally considered to be a delicacy, renowned for its flavour, tenderness, and fatty, well-marbled texture) Fillet Mignon, (a tender steak cut of beef taken from the smaller end of the fillet) and Porterhouse, (cut from the rear end of the short loin and includes more fillet) now what other hotels can claim they will do that?!
We allow pets into most areas of the hotel, the only places we have limits is in the pool at the BEST WESTERN York House Hotel and in the restaurants, I am sure you can appreciate the reasons behind this, BUT we will set you up a table in the bar or lounge if you don't want room service and will happily serve you our restaurant menu there so you don't miss out.
We have invested in large vacuums that are specifically designed to cope with pet hairs to ensure the rooms and public areas appear as if we have never had an animal in the building and you can be assured that your rooms will be as clean as those that have never had a pet in them.